Dear Bushells.
I love tea. I really do. I don’t even drink coffee. And as a mother of soon to be 4 children, my first 2 cups of the day enable me to get out of the door and on the road without killing anyone. And many a varied brew has passed my lips. Different brands, blends, types, and infusions. And somehow I keep coming back to Bushells. I’m a particular fan of your ’rounds’ variety. It has enough ‘kick in the pants’ for the morning, and enough mellow twang for an afternoon brew.
So today, on my fortnightly shop, I reached for a discounted box of ‘Extra Strong’ at $3.50 for the first time. What can I say, I’m experimental. I got them home, opened my almost empty teabag tin, ready for the momentous refill, the kettle already boiling for a test run.
Disaster. So much loose tea in the box, I knew something was wrong. I lifted out a line of bags, and it started raining tea granules into the box. Panic! Closer inspection revealed that the inside fold of at least 3/4 of the bags was not sealed. I rescued the salvagable ones, and made that vital cuppa, in order to regain my composure and assess the situation.
Now yes, I’m sure I could return to the shop with goods and reciept in hand, and get a replacement/refund, but here’s the thing:
We’re talking teabags here, not a laptop.
We live in an ok area, but I can really only handle one dose of the local supermarket bogans in a fortnight.
Shopping with 3 kids while nearly 8 months pregnant isn’t an enjoyable experience. In fact, I’d rather gouge my own eyes out than listen to my 5 year old pester me for a $9 my little pony storybook one more time. I mean, really.
Don’t get me wrong, I love tea. I love your tea. I always will. But these teabags were a big let down. I’m still a fan, and will keep buying Bushells, but just thought I’d explain. I even love your ad, it makes me smile, even when the guy smacks his missus on the bum. That’s us, see.
Yours, in tannin and antioxident enrichment, and good humour.
Charlotte Betts.
